Returns and refunds

Returns & Exchanges

We want you to love your Karma.

Every Karma Outfitters piece is made to order just for you. Because of that, we aren’t able to accept returns or exchanges for changes of mind, incorrect size or color selections, or fit preferences.

So before you hit “Place Order,” give that size chart one last look. Consider it your pre-shot routine.

Something actually went wrong? That’s different.

If your order arrives damaged, defective, misprinted, or we sent you the wrong item, we’ve got you. Contact us through the Contact page on our website within 14 days of delivery with your order number and a few clear photos showing the issue.

Once we’ve reviewed it, we’ll make it right with a replacement or, when appropriate, a refund.

A few quick things to know:

Please don’t send anything back without contacting us first. In most cases involving a damaged or defective product, we can handle the issue without you mailing it anywhere.

Double-check your shipping address before submitting your order. We can’t cover replacement or reshipping costs when an incorrect or incomplete address was entered at checkout.

Because orders can move into production pretty quickly, we can’t guarantee changes or cancellations once production has begun.

Limited-edition, charity/fundraising, sale, and personalized items are final sale, except when an item arrives damaged, defective, or incorrect.

Good shirts. Good golf. Good karma.
And if we screwed something up, we’ll make it right.

Questions or an order issue? Use the Contact page on our website to send us a message. If it’s about an order, please include your order number so we can help you faster.